As a digital-centric business, the website plays a vital role to represent your brand to your customers. Our website operations team (WebOps) can help you run your website.
We can help run your website with tasks such as content update, theme maintenance, creating campaign pages, adding new features to your website, keeping on top of security, and much more.
Website operation team is a core function of the marketing team, with their technical expertise allowing them to interact with the developers, providing effective communication for the Marketing Technology Teams.
The web operation team helps the Customer experience task with various day-to-day, monthly and yearly tasks. These task helps ensure the business website is updated and provides accurate information to the customers. Some of the work conducted by the web ops team includes
Website operations teams are technical heads of the marketing team, and we work very closely with the developers to see what could be achieved to help with the marketing strategy. We bring clarity to the marketing team on what can be delivered and provide estimations before taking developers time.
We can help run your website with tasks such as content update, theme maintenance, creating campaign pages, adding new features to your website, keeping on top of security, and much more.
Website operation team is a core function of the marketing team, with their technical expertise allowing them to interact with the developers, providing effective communication for the Marketing Technology Teams.
The web operation team helps the Customer experience task with various day-to-day, monthly and yearly tasks. These task helps ensure the business website is updated and provides accurate information to the customers. Some of the work conducted by the web ops team includes
Website operations teams are technical heads of the marketing team, and we work very closely with the developers to see what could be achieved to help with the marketing strategy. We bring clarity to the marketing team on what can be delivered and provide estimations before taking developers time.
We have put together a comprehensive package that can help your business with website operation support. Below are some of the task we can help you with. Packages can be bespoke based on business needs.
| Maintenance Support | Full Support | Unlimited Support | |
|---|---|---|---|
| Support Channel | Email, Call | Email, IM, Slack, Call | Email, Slack, IM, Whatsapp, Call |
| Customer support is vital for our business, and we provide you with realtime and on-going support. Our team will be available on the support channel used by your company.      |
|||
| Turn Around | Within 5 Days | Within 48 Hours | Within Few Min Or Hours For Page Build |
| Maintenance Items | Themes & Plugins | Themes & Plugins Performance |
Theme & Plugins Performance Security |
| Operational Support | Page Build, Edit & Enhancement | Page Build, Edit & Enhancement Page Audit Media Optimisation |
Page Build, Edit & Enhancement Page Audit Media Optimisation Minor Design Support Module Outline User Management Core Template Management Micro Animation Campaign Pages Content Updates |
| Code Review | Basic | Full Support | Full Support |
| Website Performance | Basic | Page Speed Enhancement Browser Testing Security Checks |
Page Speed Enhancement Browser Testing Advance Security Audit |
| Dev Work | Bug Fixing | New Features Bug Fixing New/Modify Plugins |
New Features Bug Fixing New/Modify Plugins Microsites Custome Landing Pages Campaign Pages Designs |
| E-commerce | - | Payment Gateway | Multiple Payment Integration Subscription |
| Infrastructure | - | Hosting support SSL certificate management Staging Environment |
Hosting support SSL certificate management Development Environments Dev Ops Integrated |
| Member Support | - | - | Member Dashboard Onboarding Forms Document Maintenance |
| CRM | - | Basic CRM Integration | Full CRM Integration |
| SEO | - | Basic SEO Sitemap Keywords Tracking (Subscription Required) |
Enhances SEO Sitemap On-page Optimisation Keyword Tracking Google Rich Snippet Integration |
| CX & UX | - | - | Customer experience integration UX support Chat software/Bot Customer Journey Mapping |
| MarTech Stack | - | Google Analytics Goals, Google Tag Manager, Facebook Pixel | All Tools Supported (Google Analytics Goals, Google Tag Manager, Facebook Pixel, HotJar, Optimizely, Google Optimize) |
| CRO | - | - | A/B Testing Exit Intent Popups Campaign Support |
| No Of Website | 1 | 1 + Microsites | Unlimited Websites |
| No Of Brands | 1 | + Sub Brands | Unlimited Brands |
Adds features, keeps your website running smoothly and reduces risk of hacking.
Website Performance Auditing.
Ticketing Software Experience (Trello, Asana, FreshService, Jira).
Systems put in place to prevent brute force attacks and other security weaknesses.
Instal, manage and keep SSL certificate update and keeping website SSL errors free.
Optimise website files, optimising large images and optimising codes.
Monitoring & Resolving when there is the website downtime. Website back up at no extra cost.
Images are the reason for website performance; large image slows down the website. We will optimise it for load & quality.
The broken link leads to poor UX, and errors on the page can lead to an unusable website. We will find these and fix them.
We will set up Google Tag Manager & Google Analytics on your website. We can also help with verification and debug.
This highlights errors, hack alerts, suggested improvements and much more. We install, monitor and provide access.
We can help, install and run CDN network. This will provide you with enhanced catch and performance boost.
Can't find the answer to your question? Talk to us
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.
We are particularly interested and follow best practice in UI & UX design. We identified our expertise is in development and are one stop shop for your dev requirements. We have relationship with outstanding UI & UX designers we partner with and can bring in to the project as needed.